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IVRS Marketing Campaign Service:
KanHan offers complete Interactive Voice Response System (IVRS) marketing campaign service to both small and large businesses. Our services include all the necessary hardware, software and phone lines. No investment in new infrastructure is required. It is virtually an on-the-fly marketing campaign solution to many of our customers.
We have developed a library of applications for different businesses' marketing needs. Here are a few applications that we have done:

- Message and Recording Services - Product Promotion
- Customer Survey and Opinion Poll - Voice Broadcasting
- Customer Service
- Lead Generation & Capture
- Order Entry
 - Contests and Opinion Polls

Inbound/Outbound Calls
Our IVR systems process inbound/outbound phone calls, play recorded messages including information extracted from databases and/or over the internet, and potentially routes calls to either inhouse service agents or transfers the caller to an outside extension. Text messages of the databases can also be transmitted and converted to a voice message by using our award winning text to speech software engine.
  Professional Voice Recording
When you initially contact that important prospective client, you get one opportunity to make a good first impression. Introduce your organization by delivering your message in a clear and professional manner.

KanHan has contracted with several professional voice talents that can put a finishing touch on your call campaign. The voice recordings are produced at our professional recording studio. We offers a professional voice recording of your important phone greetings, marketing messages, on hold messaging, and special announcements in English, Putonghua, Cantonese and other Asian languages.

  
  Music On Hold
Putting people "on hold" is an unfortunate but unavoidable part of business communications because it's impossible to help everyone immediately.

An estimated 70% of business callers are put on hold, and 60% of them hang up and 30% don't call back. If your callers hear nothing while on hold, they may think they've been disconnected. Most callers who hear nothing on hold will hang up within 40 seconds.

Callers who receive information and music on hold will wait up to 3 minutes longer. However if you use a radio as a sound source, your callers may be annoyed by irrelevant programs and commercials - and even commercials for your or their competitors.

KanHan realizes importance of music-on-hold and has invested in acquiring inhouse expertise to compose and select the type of music that suits your corporation's image needs.

  
  Try Before You Buy An IVR System
Once you have tested your market campaign successfully, you can very easily bring this interactive voice response application inhouse. This also is a very cost effective alternative to acquiring your own IVR system if the call volume and activity does not warrant the expense of a new phone installation then.